Frequently Asked Questions

PhoneGuide is a mobile app that offers self-guided audio tours in cities around the world. You can explore at your own pace with professional narration and GPS navigation.

Download the app, choose a tour, and start exploring. The app uses GPS to automatically play audio commentary as you walk to each point of interest. You can pause, rewind, or skip ahead at any time.

You need internet to download tours and maps. After that, everything works offline - perfect for traveling abroad without data charges.

Our app interface and tours are available in 9 languages: English, Russian, Spanish, French, German, Italian, Portuguese, Chinese, and Japanese. Each tour may have different language options - check the tour details page to see which languages are available for that specific tour.

Yes! You can switch the interface language anytime using the language selector in the top menu. The app will remember your preference.

During our open beta period, all tours are completely free. We're offering unlimited access to help test the app and gather feedback before launch.

The beta is free while we refine the experience. After launch, we'll introduce paid options, but we'll keep some tours free and offer fair pricing for premium content.

Your account and preferences will be preserved. We'll notify beta users well in advance about any changes to pricing or access.

You can browse tours without an account, but creating one lets you save favorites, track your progress, and sync across devices.

We currently have tours in dozens of cities across multiple countries. We add new tours and destinations every week during the beta period.

Tours vary in length, typically ranging from 30 minutes to 3 hours. Each tour page shows the estimated duration and distance.

Yes! The app is flexible - you can skip points of interest, jump ahead, or take breaks whenever you want. The GPS will guide you to the next location.

Most tours are family-friendly and suitable for all ages. Check individual tour descriptions for any specific notes about difficulty or content.

Yes! We recommend downloading tours before you go, especially when traveling abroad. This saves data and ensures the tour works even without internet.

PhoneGuide works on iOS and Android smartphones. You'll need iOS 16 or later, or Android 10.0 or later.

Tours typically range from 20-100 MB each, depending on length and number of audio tracks. Make sure you have enough space to download your chosen tours.

Make sure location services are enabled for PhoneGuide in your device settings. For best results, use the app outdoors with a clear view of the sky.

Try using headphones for the best experience. If audio is cutting out, check your internet connection or try re-downloading the tour.

We'd love to hear from you! Contact us through the app or send an email. Your feedback helps us improve the experience for everyone.